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Terms & Conditions

Last updated: 1 September 2026

Acceptance of Terms

By accessing this website or engaging Fernhold Networks, you agree to these terms. If you do not agree, please discontinue use of the site.

Scope of Services

Services are delivered only under a signed service agreement that defines scope, service levels, pricing, and responsibilities. Content on this website is informational and does not constitute an offer or guarantee of any specific outcome.

Independent Third-Party Status

Fernhold is an independent third-party service provider. We are not affiliated with, sponsored by, endorsed by, or officially connected to any internet service provider, software manufacturer, government agency, or other brand unless explicitly stated in writing. Third-party names and marks appearing on this site are used for identification only and remain the property of their owners.

Client Responsibilities

Clients are responsible for providing accurate environment information, maintaining valid licences for third-party software, granting the access needed to deliver services, and acting on remediation recommendations in a timely manner.

No Guarantee of Absolute Security

No provider can guarantee complete immunity from cyber threats. We apply commercially reasonable, industry-aligned controls and monitoring, but we do not warrant that systems will be free of all incidents.

Limitation of Liability

To the maximum extent permitted by law, Fernhold's aggregate liability is limited to the fees paid for the affected service in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential losses.

Intellectual Property

All site content, documentation, reports, and methodologies remain the intellectual property of Fernhold Networks and may not be reproduced without written permission.

Governing Law

These terms are governed by the laws of the jurisdiction stated in your service agreement. Disputes will be resolved in the courts of that jurisdiction.

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